An Update To Our Valued Customers
Eastern Jungle Gym is committed to creating childhood memories, just as we have done for the past 28 years. As we work to adapt to our ever changing environment and navigate through the changes caused by COVID-19, we will continue to do all that we can to safely serve our customers. We are processing and shipping orders as quickly as possible, while taking all measures necessary to ensure the health and safety of our employees.
Order Processing & Shipping
Due to increased order volume it may take longer for your order to arrive.
Swing Set Orders: Please allow 2-3 weeks for order processing. Once your order is processed and shipped, transit time can vary between 2 and 10 business days. Once your order has shipped from our warehouse we will send you an email with tracking information.
Accessory Orders: Although we typically fulfill all accessory orders within 24 hours, it may take up to 48 hours for order processing. Once your order has shipped from our warehouse we will send you an email with tracking information. Please allow 1-2 days for the tracking information to become active.
Order & Product Questions
Due to in increase in call volume, it may take us longer to return your phone call. To help expedite your inquiry, we are asking that all customer service inquiries be sent via email to email@example.com. This will allow for a quicker turnaround time.
Thank you in advance for your understanding during this time.
We appreciate all of our valued Eastern Jungle Gym customers!